At MNS Naturals, we strive to provide high-quality natural products. Due to the nature of our products, we do not accept returns once an order has been delivered. Please read the policy below carefully before placing your order.
All sales are final, and we do not accept returns or cancellations after delivery. This policy helps us maintain hygiene, safety, and product quality standards for all customers.
If you receive a damaged, defective, or incorrect item, please contact us within 2 days of delivery.
To request support:
Contact our customer support via email or phone.
Share your order details and clear photos/videos of the product.
Our team will review and assist you with a replacement or resolution, if approved.
Requests made after 2 days of delivery may not be accepted.
The following items are strictly non-returnable and non-refundable:
Opened or used products
Health and personal care items
Promotional or discounted items
Gift cards
Customized or special orders
Refunds are only processed if:
The product is unavailable after payment, or
Replacement is not possible for an approved damaged/incorrect item.
Approved refunds will be processed to the original payment method within 5–7 business days.
For any issues or questions, contact:
📧 mnsherbals@gmail.com
📞 8121194393
We are always happy to help and ensure a good shopping experience.